We ship in-stock items within 1-2 business days once the order is placed. We ship via USPS or UPS, you will receive an email with tracking numbers letting you know your order is on the way.
Village Designs will accept your return request within 7 days of the delivery date for a full refund. Email firstname.lastname@example.org for a RA number. If you live in the WNY area, you can return in-store, within 7 days from delivery date, at no additional charge. Returns received without an RA number or post marked after 7 days from date of issue will be refused.
If mailing back yourself, please ensure you have the RA number and it's post marked within 7 days of receiving. Please mail back (we suggest UPS, FedEx or USPS insured for the full amount) to Village Designs, 6449 Transit Rd, E Amherst, NY 14051. We are not responsible for lost return packages initiated by the consumer.
Shipping fees are non-refundable.
Intimates, jewelry and sale items are FINAL SALE. Outerwear & real fur products are FINAL SALE. SALE AND DISCOUNTED ITEMS ARE FINAL SALE.
IN STORE PURCHASES:
Village Designs will accept returns within 7 days of purchase with original receipt for a full refund. Merchandise must be in original unworn, unwashed, unaltered condition with all tags attached.
Intimates, bodysuits, jewelry and sale items are FINAL SALE. Outerwear & real fur products are FINAL SALE. SALE AND DISCOUNTED ITEMS ARE FINAL SALE.
Full price items purchased with a GIFT RECEIPT can be exchanged within 14 days of purchase. Merchandise must be in original unworn, unwashed, unaltered condition with all tags attached.